NurseFam FAQ

What is NurseFam?

NurseFam is a lifestyle brand creating bold, stylish hats made for nurses and medical professionals—it's nurse solidarity in style!

Who are your hats for?

Nurses, medical professionals, students, and healthcare culture lovers. If scrubs are part of your life, NurseFam fits.

About NurseFam Hats

What kind of hats do you sell?

Modern, everyday hats designed for proud nurses and medical professionals—easy, wearable, and statement-making.

Are the hats unisex?

Yes. Every hat is designed for all genders.

Are the hats adjustable?

Yes. Most style are snapback and feature adjustable closures for a flexible, comfortable fit.

How do the hats fit?

Our hats are one-size-fits-most.

Where do you ship?

We currently ship within the United States.

When do orders ship?

Orders ship within 1–3 business days. Delivery typically takes 3–7 business days after shipment.

Will I receive tracking?

Yes. You’ll receive a tracking link once your order ships.

What is your return policy?

All sales are final. We do not accept returns. accept returns within X days of delivery for unworn items in original condition.

What payment methods do you accept?

All major credit cards and secure checkout options shown at checkout.

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us ASAP and we’ll try to help.

Is checkout secure?

Yes. All payments are encrypted and processed securely.

Do you share my information?

No. Your info stays with us.

How can I contact you?

Email support@nursefam.com or use our contact form.

Response time?

Usually within 24–48 business hours.

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